Progeny Apps / State laws, fees & selling rules / Wholecount
For merchants using review apps and review incentives
Every review counted, under the FTC reviews rule.
The FTC's Consumer Reviews and Testimonials rule carries penalties for hiding reviews by rating, incentives tied to what a review says, undisclosed reviews by staff or relatives, and reviews shown on the wrong product. Wholecount checks your review settings and each review, one by one, against the rule, and lists what needs fixing. It offers the settings that fix it, including a review request email without sentiment words. You type in what your review app shows. Not legal advice.
On its way to the Shopify App Store. Write to us and we will set your store up first - it is billed through your Shopify bill, like any app.
The problem
Checks your review settings and each review against the FTC's consumer reviews rule.
Merchants using review apps and incentives. $6 a month.
What it does
Inside Wholecount
the To do list, each with its section; "Fix the settings": stop hiding by stars, publish every rating the same way, an incentive for any review, the request email rewritten without sentiment words, requests to every buyer.
each review: shown or hidden and why, insider and whether it says so, incentive and whether it says so, which product it was written for, whether a buyer wrote it.
what the review app is set to, the incentive and the request email; sample shop, backup. Wholecount checks what is typed in from the review app. It is not legal advice.
Pricing
One flat price
No tiers to decode and no share of your sales.
$6 a month
- Each review checked: shown or hidden and why
- Flags undisclosed staff, owner or relative reviews
- Flags incentives tied to what the review says
- Catches reviews shown on a different product
- Suggested settings and a rewritten review request email
Billed through Shopify's own app billing. Cancel by uninstalling. Privacy for this app
Questions
The ones merchants actually ask
Which Shopify plans does it work on?
Works on every Shopify plan.
How am I billed?
$6 a month through Shopify's own app billing, on your normal Shopify bill. No card is taken here and there is no share of your sales.
What happens to my data if I uninstall?
Shopify tells the app the moment you uninstall, and the app erases what it kept for your store. Customer data requests from Shopify are answered the same way. The full detail is on the app's own privacy page.
Is it on the Shopify App Store?
On its way to the Shopify App Store. Write to us and we will set your store up first - it is billed through your Shopify bill, like any app.
Who do I talk to?
A person, at support@progenyapps.com or (541) 208-6685. FHL Stephens LLC, Roseburg, Oregon.
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Wholecount, $6 a month
Checks your review settings and each review against the FTC's consumer reviews rule.