Progeny Apps / State laws, fees & selling rules / Fairwait
For pre-orderThe FTC delay notice, sent before the date passes.
For stores selling pre-orders, made-to-order and backorders. The FTC's Mail Order Rule says you must ship by the date you stated, or within 30 days, and if you cannot, offer the buyer the choice to wait or cancel before that date. Fairwait works out each unshipped order's ship-by date, warns before one passes, and writes the right delay or renewed notice. It tracks the buyer's answer, shipping, cancelling and the refund. You send the notice. Not legal advice.
On its way to the Shopify App Store. Write to us and we will set your store up first - it is billed through your Shopify bill, like any app.

The problem
Works out every ship-by date and writes the FTC delay notice before a date passes.
Pre-order, made-to-order and backorder sellers. $6 a month - beside Preorder Wolf ($4.99-$38) and PreProduct ($59.99+), which take the orders but do not run the rule's notices.
What it does
Inside Fairwait
each unshipped order's date to ship by, where it stands, a To do list; write the delay or renewed notice (the wording changes with the rule), log it as sent, record a yes, shipping, cancelling and refunding.


Pricing
One flat price
No tiers to decode and no share of your sales.
$6 a month
- Ship-by date worked out for every unshipped order
- Warns before a date passes
- Writes the right delay or renewed notice for each case
- Tracks the buyer's answer, cancellations and refunds
- To-do list of orders that need a notice
Billed through Shopify's own app billing. Cancel by uninstalling. Privacy for this app
Questions
The ones merchants actually ask
Which Shopify plans does it work on?
Works on every Shopify plan.
How am I billed?
$6 a month through Shopify's own app billing, on your normal Shopify bill. No card is taken here and there is no share of your sales.
What happens to my data if I uninstall?
Shopify tells the app the moment you uninstall, and the app erases what it kept for your store. Customer data requests from Shopify are answered the same way. The full detail is on the app's own privacy page.
Is it on the Shopify App Store?
On its way to the Shopify App Store. Write to us and we will set your store up first - it is billed through your Shopify bill, like any app.
Who do I talk to?
A person, at support@progenyapps.com or (541) 208-6685. FHL Stephens LLC, Roseburg, Oregon.
Fairwait, $6 a month
Works out every ship-by date and writes the FTC delay notice before a date passes.


